Redrow wins Best Application Of Technology Award with MovinOnApp
Redrow Homes has scooped a prestigious award from the Institute of Customer Services for the Best Application of Technology award following their use of Movin Technology.
Personalised video messages are being sent every day from sales, build and customer services to Redrow customers nationwide, elevating their buying experience and keeping them engaged throughout the journey.
Award judges from the UK Customer Satisfaction Awards commented that “Redrow is making buying a home a human-to-human experience, through technology”.
“Redrow’s entry displayed great continued development and integrations of new applications to enhance the customer’s digital journey. This also created positive sustainability metrics as well as customer satisfaction.”
Emma Morris, Customer and Quality director at Redrow stated “I could not be more proud of the team I work with!”, and that winning the award was a “testament to the investment in innovative ways we communicate with our customers and the passion and enthusiasm shown by colleagues to embrace these new ways of working!”.
“A huge thank you to Movin Technology who have worked with us to make this a huge success”.
