
Award winning technology
Redrow Homes awarded with Best Application of Technology at the Institute of Customer Service Awards 2023, following their use of MovinOnApp.
About Us
Movin enables housebuilders to give their developments the tools needed to meet the rising demand from their customers for video.
Customers are typically requesting video via WhatsApp / Facetime e.t.c. Movin delivers an App based platform that developments can turn to when asked for video which is GDPR compliant, business friendly and managed through their own corporate platform.
Developments can also be proactive and create a video at various stages in the house-buying journey, from a personal introduction of the person they will be meeting on site, to reminders and updates of the development’s progress etc.
With no download required from the customer, the messages are sent via SMS and Email and the customer then watches the video message within a corporately designed templated web page.
The video maker doesn’t have to think about the look and feel or worry about typing a message, they simply choose the message type from the menu within their App which creates the template, then simply record their message and press send.
The App is rich with video functionality which makes it extremely easy to use and this is why video messaging is improving both the customer journey and delivering ROI.
Video message delivery, customer watch rates and call to actions are monitored with real-time tracking within the Movin dashboard. The video maker can also be alerted when their video is watched and of which call to actions the customer has selected. For example one-click solutions give prospects the ability to schedule appointments and request further information on current incentives, offers and upgrades at their own leisure.
Our Housebuilder partners have developed the Movin Platform to be effective in three key areas, Enquiry through to Reservation which is maximising footfall at the site, Build and Development Updates which is optimising retention rates and at stages within their Customer Services Departments which is delivering 5 star reviews.
The Movin App and its supported Management Platform is proven to be a ‘go to’ tool for developments to communicate with customers and save time, which leads to higher conversion rates and improved customer satisfaction and feedback.

“Movin has become such a powerful tool within our business.”
Ciara Fagan, Sales & Transformation Lead. Cala Homes