Privacy Policy
Last Updated: 11/09/2024
1. Introduction
MovinTechnology (MovinTechnology LTD) ("we", "our", "us") is committed to safeguarding the privacy of our users, customers, and partners. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, and platforms. We are dedicated to complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant legislation.
2. Information We Collect
We collect personal information to provide, improve, and personalise our services. The types of personal data we collect include:
2.1 Information You Provide Directly
- Contact Information: Such as name, email address, phone number, and postal address.
- Account Information: When you create an account or register for our services, we may collect login credentials (username and password), and other relevant details.
- Billing Information: Including credit card details, billing addresses, and transaction history.
- Communication Information: Information provided when contacting customer support or submitting enquiries.
2.2 Information Collected Automatically
- Usage Data: Information about how you interact with our services, such as IP address, browser type, operating system, device information, and usage patterns.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track user activity, improve user experience, and collect data for analytics and advertising purposes. See our Cookies Policy for more details.
2.3 Third-Party Information
We may receive personal data from third-party service providers, partners, or public databases, including:
- Social media platforms when you interact with our social media pages or log in through these services.
- Marketing partners for promotional and advertising purposes.
3. How We Use Your Information
MovinTechnology uses your personal data for the following purposes:
- To Provide Services: To operate, maintain, and improve our services, process transactions, and respond to customer enquiries.
- To Personalise User Experience: To tailor content, recommendations, and marketing materials based on user preferences and behaviour.
- To Communicate: To send transactional emails, service updates, newsletters, or promotional materials (with your consent where applicable).
- For Analytics and Performance: To monitor and analyse trends, usage, and activities for performance optimisation.
- To Protect Our Services: To detect, prevent, and mitigate fraud, security breaches, and unauthorised access.
4. How We Share Your Information
MovinTechnology may share your personal information with third parties under the following circumstances:
- Service Providers: We may share data with trusted third-party vendors, contractors, and service providers who assist us in providing, maintaining, and improving our services (e.g., payment processors, hosting services).
- Legal Requirements: If required by law, regulation, or legal process, we may disclose your personal data to comply with legal obligations or respond to governmental requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your personal information as part of the transaction, subject to confidentiality agreements.
- With Your Consent: We may share your personal information with third parties when you explicitly consent to such sharing.
5. Your Rights and Choices
You have several rights regarding the personal data we hold about you:
5.1 Access and Rectification
You have the right to request access to the personal data we hold about you and request corrections if it is inaccurate or incomplete.
5.2 Erasure
You can request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes it was collected, or you withdraw your consent.
5.3 Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and request that we transfer it to another data controller, where technically feasible.
5.4 Objection and Restriction
You may object to or request the restriction of processing your personal data under certain conditions, such as for direct marketing purposes.
5.5 Withdrawal of Consent
If you have given consent for the processing of your personal data, you have the right to withdraw it at any time.
To exercise any of these rights, please contact us at support@movinonapp.com.
6. Data Security
We take data security seriously and implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
7. Retention of Data
MovinTechnology retains your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. When data is no longer needed, we take steps to securely delete or anonymise it.
8. International Transfers
MovinTechnology may transfer your personal data to countries outside of your jurisdiction, including countries that may not provide the same level of data protection as your home country. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete such information as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to legal, technical, or business developments. When we update our policy, we will take appropriate measures to inform you, consistent with the significance of the changes. We encourage you to review this policy periodically for any updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
MovinTechnology LTD
Email: Support@movinonapp.com
Phone: +44 (0)1625 466 646
Address: Amtri House, Hulley Road, Macclesfield, Cheshire, SK10 2NE